Terms & Conditions

Please read these terms carefully before using our services

Terms & Conditions

Last updated: February 2026

1. Acceptance of Terms

By accessing and using this website and scheduling therapeutic services with Dr. Amaya Sharma, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Nature of Services

Dr. Amaya Sharma provides professional psychotherapy and counseling services through online platforms. These services are intended to support mental health and wellbeing but are not substitutes for emergency medical care or crisis intervention. In case of a mental health emergency, please contact emergency services or a crisis hotline immediately.

3. Therapeutic Relationship

A therapeutic relationship is established when you schedule and engage in sessions with Dr. Amaya Sharma. This relationship is built on trust, confidentiality, and professional boundaries. Both the therapist and client have responsibilities within this relationship.

4. Confidentiality

All information shared during therapeutic sessions is strictly confidential, subject to the limitations outlined in our Privacy Policy and professional ethics codes. Exceptions to confidentiality include:

  • Imminent danger to yourself or others
  • Suspected child, elder, or dependent adult abuse or neglect
  • Court orders or legal subpoenas
  • Duty to warn in specific circumstances as required by law

5. Appointment Scheduling and Cancellation

Booking: Appointments are scheduled through our online appointment system. A confirmation will be sent via email once your appointment is booked.

Cancellations: If you need to cancel an appointment, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

No-shows: Clients who fail to appear for scheduled sessions without prior cancellation will be charged the full session fee.

6. Payment and Fees

Session Fees: Fees vary based on session duration and service type as outlined on our Fee Structure page. Payment is due at the time of service or before the session begins.

Payment Methods: We accept credit/debit cards through secure payment processors.

Refunds: Session fees are non-refundable once the session has been conducted.

Late Payments: Accounts with overdue balances may be subject to collection action.

7. Client Responsibilities

As a client, you agree to:

  • Provide accurate and honest information about your mental health and medical history
  • Arrive on time for scheduled sessions
  • Participate actively and respectfully in the therapeutic process
  • Inform your therapist of any medications or substances you are taking
  • Follow any recommendations or treatment plans discussed
  • Respect professional boundaries
  • Notify us immediately of any changes in contact information

8. Therapist Responsibilities

Dr. Amaya Sharma agrees to:

  • Provide competent, ethical, and professional therapeutic services
  • Maintain your confidentiality within legal and ethical limits
  • Maintain clear professional boundaries
  • Respect your autonomy and right to make your own decisions
  • Stay current with continuing education and professional standards

9. Limitations of Liability

While we strive to provide quality services, we cannot guarantee specific outcomes from therapy. Dr. Amaya Sharma is not liable for:

  • Any decisions or actions you take based on therapeutic discussions
  • Technical issues with telehealth platforms beyond our control
  • Loss of data due to internet connectivity issues on your end

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Dr. Amaya Sharma or used with permission. You may not reproduce, distribute, or transmit any content without written permission.

11. Website Use

You agree not to:

  • Use the website for any illegal or unauthorized purpose
  • Harass, threaten, or defame any person
  • Upload viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Scrape or extract data from our website

12. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or harmful components.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state where services are provided, without regard to its conflict of laws principles.

14. Dispute Resolution

Any disputes arising from these terms or the use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be referred to mediation before pursuing legal action.

15. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Dr. Amaya Sharma
Email: hello@dramayasharma.com
Phone: +91-7988-626-816

16. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes your acceptance of the updated terms.